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PLZ help with the following: A customer asks you over phone how much will cost to upgrade memory on her desktop system to 16 GB.

PLZ help with the following:

  1. A customer asks you over phone how much will cost to upgrade memory on her desktop system to 16 GB. She is a capable Windows user and able to access BIOS/UEFI setup using the user power-on password you set up for her. Which actions can you ask the customer to perform as you direct her over the phone to get the information you need and develop an estimate of the upgrades cost?

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