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Prepare a service blueprintfor Commuter Cleaning. 2 . Which of the service design templates, presented at the end of Chapter 9 , best describes the

Prepare a service blueprintfor Commuter Cleaning.
2. Which of the service design templates, presented at the end of Chapter 9, best describes
the operational characteristics of this proposal? Why do you think so (what competitive
advantages does your selected template offer)?
3. Critique the business concept. What weaknesses do you see; how could those weaknesses
be addressed and/or the basic concept improved?

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