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Problem 7 - 2 0 ( Algo ) Evaluating the Profitability of Services [ LO 7 - 2 , LO 7 - 3 , LO

Problem 7-20(Algo) Evaluating the Profitability of Services [LO7-2, LO7-3, LO7-4, LO7-5]
Gallatin Carpet Cleaning is a small, family-owned business operating out of Bozeman, Montana. For its services, the company has
always charged a flat fee per hundred square feet of carpet cleaned. The current fee is $23.15 per hundred square feet. However,
there is some question about whether the company is actually making any money on jobs for some customers-particularly those
located on remote ranches that require considerable travel time. The owner's daughter, home for the summer from college, has
suggested investigating this question using activity-based costing. After some discussion, she designed a simple system consisting of
four activity cost pools. The activity cost pools and their activity measures appear below:
The total cost of operating the company for the year is $366,000 which includes the following costs:
Resource consumption is distributed across the activities as follows:
Job support consists of receiving calls from potential customers at the home office, scheduling jobs, billing, resolving issues, and so
on.
Required:
Prepare the first-stage allocation of costs to the activity cost pools.
Compute the activity rates for the activity cost pools.
The company recently completed a 600 square foot carpet-cleaning job at the Flying N Ranch-a 50-mile round-trip journey from
the company's offices in Bozeman. Compute the cost of this job using the activity-based costing system.
The revenue from the Flying N Ranch was $138.90(600 square feet @$23.15 per hundred square feet). Calculate the customer
margin earned on this job.
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