Problem one Arrival rate per hour 17 customers/hour arrive per hour Service Rate per hour 37 customers/hour can be served on average Calculate the following and label correctly wa Ws La Ls P(w) P(0) P(4) in the system If you want to be 95% sure your waiting area has enough chairs, how many chairs does this system need? Problem two Arrival rate per hour Service rate per hour Customers will only wait in line and average of 6 minutes Contribution Margin/customer 35 customers/hour arrive per hour 22 customers/hour can be served on average 7 minutes $ 124.00 in dollars per customer How many of those arriving are going to renege? On average, how much money is this system leaving on the table every hour? What would the service rate have to go to in order to capture all arrivals? Problem one Arrival rate per hour 17 customers/hour arrive per hour Service Rate per hour 37 customers/hour can be served on average Calculate the following and label correctly wa Ws La Ls P(w) P(0) P(4) in the system If you want to be 95% sure your waiting area has enough chairs, how many chairs does this system need? Problem two Arrival rate per hour Service rate per hour Customers will only wait in line and average of 6 minutes Contribution Margin/customer 35 customers/hour arrive per hour 22 customers/hour can be served on average 7 minutes $ 124.00 in dollars per customer How many of those arriving are going to renege? On average, how much money is this system leaving on the table every hour? What would the service rate have to go to in order to capture all arrivals