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Procedure 42-9 Reassure a Patient of the Accuracy of Test Results Task: Show empathy and communicate respectfully and professionally with the patient. Reassure the pa-
Procedure 42-9 Reassure a Patient of the Accuracy of Test Results Task: Show empathy and communicate respectfully and professionally with the patient. Reassure the pa- tient of the accuracy of the test result. Scenario: Elyse is seeing Jean Burke NP at WMFM Clinic today. Elyse has been feeling tired and slightly nauseous for the last few weeks. She and her husband use birth control, but her menstrual periods are very irregular. She did a home pregnancy test one evening, and it was negative 2 weeks ago. But she is still feel- ing poorly. Jean orders a urine pregnancy test. The lab runs a CLIA-waived urine pregnancy test and it is positive. Elyse doesn't believe the result. You need to reassure her the accuracy of the test result. Directions: Role-play the scenario with a peer. The peer is the patient and you are the medical assistant. Your responses should include a discussion of what was different between the first and second test. or of 100% within two attempts
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