Professional and Technical Writing ENGL 3405

It is time to write a persuasive formal letter delivering "bad news" to a recipient. Bear in mind that these are the toughest types of letters to write well, so study all the resources for this module carefully before you begin. Purpose You will formulate a letter that demonstrates your understanding of the importance of the right rhetorical stance, business-like tone, professionalism, and sensitivity toward your reader. Your letter will establish what you should do in a problematic business situation because you will encounter times in your career when you need to present difficult news with clarity and persuasion. Task(s) Select your topic from the list below for your business letter and type it according to the protocols laid out in the readings and viewings for this week. Although the situation you are presenting in your letter is not a pleasant one, your letter should be professional in tone and appearance, demonstrate careful thought and intelligence, sound compelling and sensitive to the writing context, make use of careful word choice, grammar, and punctuation, and relay a complexity and sophistication in ideas and appeal. Further, your letter must be persuasive and substantive in content (that is, provide all the details your reader needs-even if you must fill in the gaps). A minimum of 350 words (apart from the heading, salutation, and closing) is required. Topic: - You are Joan Rivers' assistant at the Communications and Marketing Department at your university. You have just received 10,000 copies of a brochure that you created and wrote to advertise to the local community your university's economic and social commitment (and contribution) to the region. Unfortunately, you discovered that two panels of the brochure are blank, and this is the second time your printer (Fastidious Printing Company) has made a major mistake with your projects. You and Joan are very angry, especially since the sales manager promised last time that this would not occur again. Write a formal letter to the sales manager to correct this problem. Oh, and the shipment invoice indicated an increased cost for which you were unaware