Progressive Case Study MacArthur and Associates is a business solutions organization. The company was founded in 1962 and is celebrating 50 years in business. The company started as a small temporary personnel firm. Eventually, the company expanded into a firm that specializes in staffing, contract IT services, equipment leasing, and HR services. The company is privately held by the MacArthur family. The founder's son is currently the CEO and daughter is the CFO. Both the son and daughter were brought up in the firm and assumed their positions when their father retired 10 years ago. MacArthur and Associates has regional offices in most states and the corporate office is located in Dallas, Texas. MacArthur provides services to approximately 5000 businesses nationally catering to the small and medium sized businesses with revenues under $100,000,000. MacArthur provides services through either their staff or personnel of around 20,000 temporary and fulltime service providers. Full-time employees number at 500 nationally. The company is financially sound and has traditionally small to moderate growth annually. At 50 years old, the company is positioned to make significant growth. MacArthur is looking to improve performance as well as their ability to function as a learning organization. You (the leader) and your team have been hired as consultants to assist them with making the necessary changes. Apply the theories, concepts, and applications you learned throughout the course. Feel free to incorporate other components that will realistically improve the scenario. You will present the top three models for them to consider. Include your ethical guidelines as a consultant. PROGRESSIVE CASE STUDY MacArthur and Associates is a business solutions company which seems to be having a stable condition. Although being financially sound and traditionally small, the company's growth seems to be stagnant. Being in the industry for 50 years, the company needs to foster its growth and improve their performance as well as the ability to function as a learning organization. In order to foster growth and development of the organization at a higher rate, the following changes can be considered by the MacArthur and Associates. The first model to be considered by MacArthur and Associates is to focus on visible skills (Hansen, 2011). They have offices in most states and provide services to approximately 5000 businesses. This is a great advantage for them as the company expands to almost all parts of the country. They need to make optimum utilization of this and increase their area of service so that more business customers can be gained. As per the second model, MacArthur and Associates need to make use of new technology like developing their mobile application for providing better and fast services to the clients. This will improve their quality of service and will create an ease for the customers to access the services provided by MacArthur and Associates. Also it is very necessary to move with the current world's innovation and technology to grow rapidly in business because the firms which do are not able to develop themselves with time and situation face a lot of drawbacks. 1 PROGRESSIVE CASE STUDY Finally, MacArthur and Associates need to increase their full time staff members all around the country to improve their services. The financial condition of the company is very stable and they can afford to bring a change in the organization. They need to develop a better and skilled staff to provide quality services to their customers. Quality services are always preferred by customers and this will increase the number of customers for the company brining the customer loyalty and developing ethical principles in the employees. 2 PROGRESSIVE CASE STUDY References Hansen, D. (February, 2011). 5 Keys For Developing Talent In Your Organization. Forbes. Retrieved August 1, 2015 from http://www.forbes.com/sites/edwardlawler/2011/11/30/human-resources-itstime-for-a-reset/ Pershing, J.A (2006) Handbook of human performance technology, principles, practices and potential. (3 ed., p 1089-1106) San Francisco, CA: Pfeiffer 3 W1 Discussion "Progressive Case Study" Good information here, Brenda, on the client wanting to expand, become a learning organization, transition part time to full time help, expand in global areas, and introduce new technology and innovation to succeed in the client goals and needs. Your discussion on the process to make these changes was important and I am recommending a learning library for the members to log on 24/7 to train and research documents. This will be good for the organization goals because they have many locations out there and there will be less of a cost with a learning library. Keeping up with IT will be another good process because the consumers will be able to log on to the website anywhere they are located and continue to use our services and products. Belief and trust in the organization will keep the consumers coming back. Good information here, Brenda. W2 Discussion "Progressive Case Study" Learning and Performance Progressive Case Study MacArthur and Associates has tentatively chosen their model. They appreciate you're sending last week's report. While they understand the models, the company is not clear as to how the process will be measured. Please provide a 200 word (minimum) report with credible resources to the leadership team addressing how the processes will be measured throughout the transition. What methods will be used? What tangibles will be measured? Why are these important to the process? Be profession, direct, and to the point with this initial report. Please remember to participate among your classmates. Remember that your responses should be substantive