Project instructions

In this task you will be required to research the internet and access an organisation's current strategic plan. An example could be "Qantas". Prepare reports on developing, implementing, monitoring and reviewing a business plan for the organisation

This Project has been split into eight separate tasks. Please complete each task in the order they appear.

Task One

a research report for preparing a business plan

1. Review and evaluate the pre-existing strategic plan of an organisation you are interested in. This may include considering internal and external changes.
2. Analyse and interpret the business vision, mission, values, goals and objectives.
3. Review market requirements and approaches for the product or service by profiling customer needs, and researching pricing options and competitors. This may include a market requirements document or marketing plan.
4. Determine the financial, human and physical resource requirements for the business.
5. Identify any permit or licence requirements for new activities, and determine how these will be addressed.

Task Two

a consultation report that demonstrates your consulting with relevant stakeholders to develop performance objectives and measures for the business plan. Stakeholders may include business partners, financiers, customers, staff and technical advisers (They could be your assessor and colleagues.) Consultation may take place in meetings, interviews and/or brainstorming sessions.

Task Three

a business plan based on your findings in the research report. The business plan must include the following:

• Executive summary
• Business overview (a description of the business/products and/or services)
• Operations plan
• The market (including marketing activity, such as potential online campaigns)
• Strategic direction
• The finances (financial resources required)
• Human and physical resources requirement
• Action plan
• Financial indicators, such as stock turnover rates
• Productivity and performance targets for key result areas
• Supporting documentation

Task Four

Develop a communication plan in consultation with all relevant stakeholders such as team leaders, team members and supervisors. Communication may occur in a formal meeting or group session and must address the following:

a. Explain information using appropriate language and conventions to suit the audience. You may develop a communication plan to facilitate effective group interaction.

b. Ensure the stakeholders understand the performance requirements and time frames for implementation, such as via an evaluation form.

Task Five

Explain how you would ensure there is skilled labour available to implement the plan, and that training is provided where appropriate, such as by conducting a training needs analysis and developing a training plan for staff.

Task Six

Compile a performance report that monitors and evaluates the plan's implementation.

1. Test performance measurement systems against performance indicators and refine if necessary. This includes the following:

• profit and loss
• community awareness or branding
• environmental impact
• governance
• quality
• sales
• triple bottom line
• the workforce.

1. Ensure that system or product failures or variances are reported as they occur, such as product or equipment failures.
2. Ensure relevant stakeholders have access to up-to-date, user-friendly reports on all performance indicators. Reports should include information on both financial and non-financial performance, such as qualitative and quantitative indicators.

Task Seven

Analyse the strengths and weaknesses of the business plan as part of the performance report. The analysis must include the following:

a. Compare and analyse performance reports against planned objectives.

b. Review performance indicators and refine if necessary.

c. Regularly review system processes and work methods over a specified period, such as identifying performance issues in the last financial year due to ineffective processes or work methods.

Task Eight

Explain how you will provide coaching or training to underperforming staff where appropriate. This may include directing and leading staff, and developing and implementing a training plan.