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Project Part 1: Unified Communications Scenario Arroyo has an aging circuitswitched telephone system that is expensive to maintain. Senior management wants to cut overhead While

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Project Part 1: Unified Communications Scenario Arroyo has an aging circuitswitched telephone system that is expensive to maintain. Senior management wants to cut overhead While improving the performance of its communication system. The goal is to provide seamless and efcient customer service regardless of location, accommodate employees who work from remote locations. reduce phone costs, and increase technological exibility. Arroyo senior management wants a fullfeatured UC system. whether it is managed inhouse or as a cloud service. Tasks For this part of the project: 1. Research UC platforms. 2. Create a network planning document that includes: - A description of the unied communications platform that you recommend and rationale for your decision [you do not have to include estimated costs) - A recommendation for lPbased desk sets or softphones - Protocols associated with the UC platform - A highlevel plan for how the UC platform will come online as the old phone system is retired

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