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Provide your analysis and recommendations for the Fulfillment by Amazon (FBA) unit of Amazon.com. Write a business memo to the business manager of that unit
Provide your analysis and recommendations for the Fulfillment by Amazon (FBA) unit of Amazon.com. Write a business memo to the business manager of that unit recommending an information system that supports their order fulfillment process covering the following topics:
- Describe the five components of the system by responding to the following points:
- Hardware Assuming that Amazon personnel involved in taking care of customer orders will both be at their desks and work remotely, describe the different devices that would support their order fulfillment system. Also describe the general architecture that would connect these devices.
- Software Recommend which operating system should be used for each of the different types of hardware devices and explain why. Also describe the key features and functions of the application software that would support the order fulfillment process.
- Data Identify what types of data or information could be used to support the order fulfillment process and allow Amazon personnel to perform their jobs efficiently and make timely decisions.
- Procedures Develop a high level process flow using swim lanes and the Business Process Modeling notation in Chapter 2. Your process flow should have at least 8 activities and involve at least one decision point.
- People Describe the non-cognitive skills referenced in Chapter 1 that Amazon personnel should have in order to effectively use this information system and perform their roles in the order fulfillment process effectively
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