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Q1. (10 marks) Mr. Abdullah, a middle-aged graduate businessman, owns and runs a 50 years old gift items emporium (shop), which he had inherited from

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Q1. (10 marks) Mr. Abdullah, a middle-aged graduate businessman, owns and runs a 50 years old gift items emporium (shop), which he had inherited from his late father about 10 years back. The emporium is the oldest shop located in one of the busiest and highly commercial markets of Muscat. It is surrounded by a series of modern and latest retail shops, each of them offering a variety and specialized merchandise from mobile accessories to the premium brand of apparel (clothes) and other services to the customers. The emporium is strategically located in the market place and stocks reasonably good merchandise. However, the outlet is very old and has a traditional look without any changes since its establishment. For the past two years, Mr. Abdullah observed that despite being the oldest shop that offers a wide range of merchandise at reasonable prices and with reasonably loyal customers found that the business was slowing down consistently, signaling the onset of insufficient demand and thereby affecting the sales and profits. Disappointed by the current state of the business, Mr. Abdullah was trying to identify the reasons for its poor performance and is all set to improve the footfalls soon if he gets the right guidance and direction to turn around. 1. Analyze the retail mix strategies that can be adopted by Mr. Abdullah to make the emporium more attractive for the shoppers. 2. Consider to recommend Mr. Abdullah to choose any non-store retailing method to improve his business. Provide a convincing statement to support your recommendation

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