Q1: The strategy in which companies systematically evaluate all aspects of the value-chain business functions with the objective of reducing costs to meet customers' needs is referred to as A) value analysis B) design-in cost C) value engineering D) cost incurrence E) full costing A D m F F G H Q2: Most of a product's life-cycle costs are locked in by decisions made during the business function of the value chain. A) customer service B) research C) manufacturing D) design E) marketing