Q1 - TQM stands for

a.Team Quality Management

b.Total Quality Managers

c.Team Quality Managers

d.Total Quality Management

Q2 -Quality Control is

a.Evaluating overall project performance to ensure the project will satisfy the relevant quality standards.

b.Identifying which quality standards are relevant to the project and how to satisfy them.

c.Monitoring specific project results to ensure that they comply with the relevant quality standards while identifying ways to improve overall quality.

d.The graphic display of data that illustrates results of a process over time.

Q3 -Quality Assurance is

a.Evaluating overall project performance to ensure the project will satisfy the relevant quality standards.

b.Identifying which quality standards are relevant to the project and how to satisfy them.

c.Monitoring specific project results to ensure that they comply with the relevant quality standards while identifying ways to improve overall quality.

d.The graphic display of data that illustrates results of a process over time.

Q4 - The Quality Management Plan must address

a.Quality Control for the project.

b.Quality Assurance for the project.

c.Continuous Process Improvement for the project.

d.All of the above.

Q5-Which of the following statements is true?

a.The skills of the worker who is directly involved in the production of the product or service has the most influence over quality.

b.Quality only has a cost when it is poor, and the rework is necessary.

c.It is important for leadership to promote quality.

d.Quality should first be considered during the "controlling" phase of a project.

Q6- Control chart is a

a.Process monitoring tool

b.Process control tool

c.Both (a) and (b)

d.None of the above

Q7- Which of the following is responsible for quality objective in any kind of technology-based company?

a.Top level management

b.Middle level management

c.Frontline management

d.All of the above

Q8-Which party has major interest or concern in company`s continuous improvement?

a.Stakeholders

b.Government

c.Competitors

d.Media

Q9- While setting Quality objective, ________ to be considered.

a.Material quality

b.Customer need

c.Market demand

d.All of the above

Q10- Cause & Effect diagram used to

I.Identify & organize possible causes of problem

II.Identify possible causes of solution

III.Identify possible causes of problem & determining its relation

The correct answer is

a.i only

b.i & iii

c.ii & iii

d.i, ii & iii

Q11-What does Just in Time (JIT) mean?

a.Scheduling approach that synchronizes sequential processes to ensure optimized use of resources and materials with minimum or no waiting of storage time.

b.Optimized scheduling that synchronizes parallel processes to ensure minimum waiting time.

c.Scheduling approach that allows to optimize rational use of materials with minimum waste.

d.Scheduling techniques to optimize business processes with minimal waste of resources and materials.

Q12- What of the following is wrong about Plan Quality, Perform Quality Assurance, and Perform Quality Control?

a.Quality Management Plan describes how the project management team will implement the performing organization's quality policy.

b.Risk register contains information on threats and opportunities that may impact quality requirements.

c.Cost Performance Baseline documents the accepted time phase used to measure costs performance.

d.Schedule Baseline documents the accepted schedule performance measures including start and finish dates.

Q13- What is the purpose of Plan Quality process?

a.Monitoring and recoding results of executing the quality activities to assess performance and recommended necessary changes.

b.Creating and following policies and procedures to meet the accepted quality requirements.

c.Identifying quality requirements and/or standards for the project and product and documenting how the project will demonstrate compliance.

d.Performing the audit, the quality requirements and the results from quality control measurement to ensure appropriate quality standards and operational definitions are sued.

Q14- What is Pareto Chart or Pareto Diagram?

a.Graphical presentation in form of bars or columns specific with no order.

b.Graphical representation of Cause Effect analysis.

c.The planned degree of quality that performing organization is trying to achieve.

d.A histogram that arranged from more frequent to less frequent events.

Q15- What type of chart is the following?

a.Control

b.Pareto

c.Scatter

d.Flow

Q16-You are the project manager for the BBB Project. Stacy, a project team member, is confused about what QA is. Which of the following best describes QA?

a.QA is quality assurance for the overall project performance.

b.QA is quality acceptance according to scope verification.

c.QA is quality assurance for the project deliverable.

d.QA is quality assurance for the project stakeholders.

Q17-You are the project manager for the Photo Scanning Project. This project is similar to another project you have completed. Your project is to electronically store thousands of historical photos for your city's historical society. Quality is paramount on this project. Management approaches you and asks why you have devoted so much of the project time for planning. Your response is which of the following?

a.This is a first-time, first-use project, so more time is needed for planning.

b.Planning for a project of this size, with this amount of quality, is mandatory.

c.Quality is planned into a project, not inspected in.

d.Quality audits are part of the planning time.

Q18-You are the project manager for a large manufacturer of wood furniture. Your new project is the Shop Table Project, which will involve the creation and manufacture of a new table for woodworkers to use in their wood shops. For this project, you have elected to use JIT for scheduling. Which of the following is an advantage to using JIT?

a.It requires materials to be readily available.

b.It allows the project team to have control over the materials.

c.It decreases the inventory investment.

d.It allows for a broad range of deviation compared to other inventory solutions.

Q19-You are the project manager of the Halogen Installation Project. As this project gets underway, you receive notice from the program manager that the organization will be moving to Kaizen technologies as part of its quality management program. What are Kaizen technologies?

a.Small improvements for small results

b.Small improvements for all projects

c.Small process and product improvements that are carried out on a continuous basis

d.Small process improvements that are made to shorten the project duration

Q20-Management has asked you to define the correlation between quality and the project scope. Which of the following is the best answer?

a.The project scope will include metrics for quality.

b.Quality metrics will be applied to the project scope.

c.Quality is the process of completing the scope to meet stated or implied needs.

d.Quality is the process of evaluating the project scope to ensure quality exists.