Q1. What are the siginificant milestones/developments/changes for Vitreon Corporation over its lifetime, and for the Hyalite Project? Explain why you consider them to be significant?

Q2. Operations management literature suggest using the Product-Process Matrix to understand the operational setting of manufacturing companies. Where would you place Vitreon Corp. On this matrix in eaerly 2000 and late 2004?

Q3. In your opinion, how does Vitreon Corp. Compete in the marketplace? How does the performance of the Production Function affect this?

Q4. What is the crisis at Vitreon? What are the root causes of this crisis?

Q5. As Michael Andrews, how would you resolve this crisis?

Q6. What is your best estimate of the % overall yield for the end of 2005? Justify your numerical forecast with analysis. (You may consider Figure C for this.)

HBR case (Vitreon Corporation: Hyalite Project)