Q7. A hotel stated in its brochure that it offered a full range of entertainment facilities for
Question:
Q7. A hotel stated in its brochure that it offered a "full range of entertainment facilities for the guest seeking an active holiday". However, due to maintenance problems, the hotel's swimming pool and indoor entertainment area were closed for a week. Charlie and Sanjay, two of the hotel guests staying that week, have been advised that the hotel is in breach of contract.
Applying the principles in the Jarvis case, explain whether or not you think that the following claims against the hotel would be successful:
a) Charlie wants to claim for mental distress due to being annoyed and frustrated that the hotel did not remedy the maintenance problems;
b) Sanjay, who works on short term contracts and is only paid when he works, wants to claim for the loss of a week's earnings. You must provide reasons for your answer. You are not expected to indicate the actual amounts of any compensation that Charlie or Sanjay might be able to claim