Q.No.1. How the role of leader is different in TQM as compared to conventional management. What assumptions support this change in leadership role? How this paradigm suggests implementation of the goals?

) Q.No.2. How do you understand the silos structure within a conventional organization? Is it a good thing or not good (in terms of quality management)? If you think it right then provide arguments for it and suggest why, and if you think it's not good then also discuss it with arguments and suggest why (students cannot have both (good or not good answers) at the same time for this course)? Try also to relate your discussion to a TQM principle.

Q.No.3. Explain the concept of Empowerment? Compare the 'types of teams' with the 'characteristics of successful teams' and 'effective team meetings'. After the comparison suggest which type of team is more successful and effective comparatively. Your opinion must base on solid argument taken from your curriculum instead of judgements.