Question 1 4 pts In the job characteristics model, refers to the degree to which a job requires completion of a whole and identifiable piece of work. O task significance O autonomy O task identity O skill varietyQuestion 2 4 pts In the job characteristics model, task significance refers to the degree to which a job O requires completion of a whole and identifiable piece of work O requires a variety of activities and uses a number of different employee skills and talents O provides freedom, independence, and discretion to the individual in carrying out the work O has a substantial impact on the lives or work of other peopleQuestion 3 4 pts Maslow's theory is a hierarchy because O needs are never truly satisfied O all needs are important O needs are satisfied sequentially O all needs are equalQuestion 4 4 pts In the context of Maslow's hierarchy of needs theory, when a company has a space where employees can meet during breaks and catch up with each other, the company is taking care of the employees' ________ needs. safety social self-actualization physiological Question 5 4 pts According to Herzberg's two-factor theory, which of the following is a motivator? O working conditions security responsibility O salaryQuestion 6 4 pts If salespeople in John's company meet their sales goals for the month, they are given an all-expense- paid trip to a Denver Broncos football game. Football is not one of John's favorite sports, and the Denver Broncos are definitely not John's favorite team. John's performance might be improved by the part of Vroom's expectancy theory. O effort-reward linkage O instrumentality O valence O expectancyl Question 7 4 pts Maggie is new to her company and is hoping to get the respect of her boss, Mr. Burns. She knows that he compliments other people for a job well done, but all he ever seems to do is criticize her. She feels like she doesn't even know what he is looking for. According to expectancy theory, Maggie is experiencing low ________ . morale valence expectancy instrumentality Question 8 4 pts In the situational leadership theory (SLT), readiness is defined as to perform a task. O both the ability and willingness O the ability O the willingness O the motivation one hasQuestion 9 4 pts A leader who pretty much leaves employees on their own is assuming this situational leadership theory (SLT) role. O selling O participating O delegating O tellingQuestion 10 4 pts Early leadership trait research looked to find characteristics that might O identify the physical traits of leaders O define charisma O distinguish ordinary leaders from great leaders O differentiate leaders from nonleadersQuestion 11 4 pts According to the situational leadership theory (SLT), a delegating leadership style works best with which type of follower? O R3 O R4 O R1 O R2Question 12 4 pts In the situational leadership theory (SLT), which category of follower is considered to be able but unwilling to complete a task? O R3 O R2 O R4 O R1Question 13 4 pts According to the situational leadership theory (SLT), which leadership style works best with an R1 type of follower? delegating O participating O telling O sellingQuestion 14 4 pts A cell phone maker tests its new model with a sample audience after it is fully operational. What kind of control is this? pre-market control feedforward control feedback control concurrent control The control management function ensures that ________ in an organization. plans are made plans are realistic ' goals are met ' goals are set Question 16 4 pts When implementing the control process, which of the following is NOT a recognized possible course of action for managers to take when actual performance falls outside an acceptable range of variation? take corrective action change the standards do nothing ignore the performance data Effective controlling can help managers who are afraid to delegate decision making ________ . empower their employees set their goals maximize risk minimize employee empowerment Question 18 4 pts Which kind of control takes place before the actual work is carried out? feedback feedforward ' concurrent " recurrent Question 19 4 pts Controlling compares ________ to see if goals are being achieved. planned performance to standard performance standard performance to ideal performance actual performance to performance standards actual performance to competitor performance Question 20 4 pts Which kind of control takes place after the actual work has been carried out? concurrent feedforward " forward ' feedback Question 21 10 pts Are all managers leaders? Are all leaders managers? Explain. Edit View Insert Format Tools Table 12pt V Paragraph V B I U A V g V T2 V Question 22 10 pts Recent studies indicate that emotional intelligence (EI)-more than IQ, expertise, or any other single factor-is the best predictor of who will emerge as a leader. Complete the self-assessment, How Emotionally Intelligent Are You? Ex, and answer the following questions: 1. What was your total score? 2. Which dimensions of El do you need to improve? Hint: Scroll down past "Score Interpretation." 3. What specific actions can you take to build your El in each of the areas you identified in question 2 ? 4. Why should you improve your El? What's the payoff? 1. D. Goleman, R. E. Boyatzis, and A. Mckee, Primal Leadership: Realizing the Power of Emotional Intelligence (Boston: Harvard Business School Press, 2002); D. R. Caruso, J. D. Mayer, and P. Salovey, "Emotional Intelligence and Emotional Leadership," in R. E. Riggio, S. E. Murphy, and F. J. Pirozzolo (eds.), Multiple Intelligences and Leadership (Mahwah, NJ: Lawrence Erlbaum, 2002), pp. 55-74; J. M. George, "Emotions and Leadership: The Role of Emotional Intelligence," Human Relations, August 2000, pp. 1027-55; D. Goleman, "What Makes a Leader?" Harvard Business Review, November-December 1998, pp. 93-102; and D. Goleman, Working with Emotional Intelligence (New York: Bantam, 1998). Edit View Insert Format Tools Table 12pt v Paragraph B I U A & TV