Question $1$

Let us examine the problem faced by Mr$.$ Nataraj, Regional Manager of Alpha Pvt$.$ Ltd$.$ Alpha makes and distributes products from more than $10$ international pharmaceutical and health care companies. Mr$.$ Nataraj is responsible for managing existing clients and also to get new clients. He manages a number of sales representatives. Important customers have a dedicated sales representatives, while other sales representatives try toget new clients.One day an important customer $($Good Health Hospital$)$ called Mr$.$ Nataraj and complained that Mr$.$ Bhavan $($the sales representative$)$ was ineffective and insisted he be removed, or else they would not give any business. Here are Mr$.$ Nataraj's thoughts:

The track record of Mr$.$ Bhavan was good and he was liked within thecompany. Dismissing him or even transferring him to a new region will affect the morale of the work force.

Good health hospitals is a major customer and gives good business. Loosing the hospital is not an option. Therefore the demands of the hospital have to be met.

Q $.$ If You were Mr$.$ Natraj, how will you solve this issue? $($ REFER TO CHAPTER Values, Attitudes, Emotions, and Culture: The Manager as a Person; Ethics and Social Responsibility$)$

Question $2$

In $1995$ and $1996$ a handful of oligarchs took control of Yukos, a vast Russian energy company with huge oil and gas reserves. They achieved control by paying $$600$m to the government officials who were at that point running Yukos and managing the privatisation process, and by rigging the privatisation auctions. The Yukos oligarchs then went on to evade billions $($USD$)$ in tax by routing oil production through Russia$$s low tax regions, despite having no operations in these places. When presented with a tax demand they rapidly shifted further Yukos cash into tax havens overseas, including by paying an unprecedented $$2$bn dividend to themselves. Following this Yukos went into liquidation in $2007.$

Research on the Yuko oil company stake holders and

a$.$ Discuss the relation of the stakeholders based on the below figure

b$.$ How did the collapse of Yuko company affected on the share holders $($ Note the answer should contain ethics $,$ culture $,$ social responsibility $)$

Question $3$

Marriott International Inc. Hotels values diversity, which is seen though corporate programs and global initiatives. Marriott is an international company that helps create job opportunities around the world and forms mentor programs in other countries as well. Since Marriott is a fast$-$paced and growing company, they should continue to update their diversity practices and programs to continue remaining inclusive for employees and their guests.

$1.$ Explain the concepts and importance of workplace diversity for Marriott International Inc. Hotels

$2.$ Acccording to your perspective what could be the steps taken by the manager to manage the diversity effectively $($Refer to Managing Diverse Employees in a Multicultural Environment$)$

$3.$ Discuss how perception can result in unfair treatment in hotel industry