Question 1

Patients are the only stakeholders in health care.

Group of answer choices

• True

• False

Question 2

1pts

Managing in today's heath care organization is very demanding.

Group of answer choices

• True

• False

Question 3

1pts

The upside down Patients pyramid focuses on managers as most important.

Group of answer choices

• True

• False

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Question 4

1pts

Organizational change is the nature of managerial work.

Group of answer choices

• True

• False

Question 5

1pts

The allocation of a manager's time determines the ability to meet organizational goals.

Group of answer choices

• True

• False

Question 6

1pts

Personal values determine individual behavior.

Group of answer choices

• True

• False

Question 7

1pts

Ethical dilemmas occur frequently in health care.

Group of answer choices

• True

• False

Question 8

1pts

People who behave unethically rationalize their behavior.

Group of answer choices

• True

• False

Question 9

1pts

Organizational factors influence ethical choices made.

Group of answer choices

• True

• False

Question 10

1pts

Social responsibility is amandatefor health care organizations.

Group of answer choices

• True

• False

Question 11

1pts

Formal and informal structures are in all organizations.

Group of answer choices

• True

• False

Question 12

1pts

Integrated systems group people with the same job and skills together.

Group of answer choices

• True

• False

Question 13

1pts

Boundaryless organizations combine teams and networks permanently.

Group of answer choices

• True

• False

Question 14

1pts

Adaptive forms of organizations are difficult to change.

Group of answer choices

• True

• False

Question 15

1pts

One of the biggest benefits of teamwork is synergy.

Group of answer choices

• True

• False

Question 16

1pts

Team size has an impact on team effectiveness.

Group of answer choices

• True

• False

Question 17

1pts

Strong teams have many positive qualities.

Group of answer choices

• True

• False

Question 18

1pts

Defining roles is part of team orientation.

Group of answer choices

• True

• False

Question 19

1pts

There are three distinct phases in the life cycle of any team.

Group of answer choices

• True

• False

Question 20

1pts

Encouraging strong team members is essential for every health care manager.

Group of answer choices

• True

• False

Question 21

1pts

The only task of human resource management is to evaluate workers.

Group of answer choices

• True

• False

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Question 22

1pts

Recruitment is part of the process of attracting a qualified workforce.

Group of answer choices

• True

• False

Question 23

1pts

Part of the selection process is interviewing.

Group of answer choices

• True

• False

Question 24

1pts

Training and development are part of the performance appraisal process.

Group of answer choices

• True

• False

Question 25

1pts

Career planning is part of maintaining a quality workforce.

Group of answer choices

• True

• False

Question 26

1pts

Quality of work life doesNOTinclude which of the following:

Group of answer choices

a) fair pay

b) safe working conditions

c) guaranteed advancement

d) protection of individual rights

Question 27

1pts

Ethical dilemmas can occur in which of these areas:

Group of answer choices

a) discrimination

b) conflicts of interest

c) sexual harassment

d) all of the above

Question 28

1pts

Which of the following is NOT a current organizational trend:

Group of answer choices

a) shorter chain of command

b) less delegation

c) wider spans of control

d)empowerment

Question 29

1pts

Which of the following is NOT a quality of a high functioning team?

Group of answer choices

a) achievement oriented

b) spirited

c) unmotivated

d) progressive

Question 30

1pts

Which of the following is NOT a law covering the governing labor contracts and collective bargaining?

Group of answer choices

a) Wagner Act of 1935

b)Title VII of the Civil Rights Act of 1964

c) Taft Hartley Act of 1947

d) Civil Service Reform Act Title of 1978