Question 11 pts

Recognizing that the issue has a moral component represents which element of James Rest's ethical decision-making model?

Group of answer choices

Moral motivation

Moral judgment

Moral character/action

Moral sensitivity

Moral intention

Flag question: Question 2Question 21 pts

With programmed decisions, information is more likely to be ambiguous, and the manager may need to exercise some thoughtful judgment and creative thinking to reach a good solution.

Group of answer choices

True

False

Flag question: Question 3Question 31 pts

Which term best describe decisions that are routine?

Group of answer choices

Emotional intelligence

Programmed

Heuristics

Nonprogrammed

Bounded rationality

Flag question: Question 4Question 41 pts

________ occurs when group members choose not to voice their concerns or objections because they would rather keep the peace and not annoy or antagonize others.

Group of answer choices

Critical thinking

Heuristics

Satisficing

Groupthink

Brainstorming

Flag question: Question 5Question 51 pts

At ABC Accounting, Inc., Margo is interested in improving the quality of as well as reducing bias when making nonprogrammed decisions. Which of the following she should focus on?

Group of answer choices

Talk to other people

Systematically go through the six steps of the decision-making process

Heuristics

Satisficing

Engage in critical thinking

Flag question: Question 6Question 61 pts

Buying a house can be described as which of these?

Group of answer choices

Reactive decision

Programmed decision

Low-involvement decision

Nonprogrammed decision

Heuristics-driven decision

Flag question: Question 7Question 71 pts

Susanne is interested in saving time when she is making programmed decisions at work. Which of the following she should focus on?

Group of answer choices

Talk to other people

Systematically go through the six steps of the decision-making process

Be creative

Satisficing

Engage in critical thinking

Flag question: Question 8Question 81 pts

When Jermain is facing novel and complex situations which decision making system would be better?

Group of answer choices

Reactive

Reflexive

Heuristics

Ad hominem

Reflective

Flag question: Question 9Question 91 pts

Determining which actions are right vs. wrong represents which element of James Rest's ethical decision-making model?

Group of answer choices

Moral motivation

Moral judgment

Moral character/action

Moral sensitivity

Moral intention

Flag question: Question 10Question 101 pts

Which of the following describe conflict between individuals that is more personal and involves attacks on a person rather than an idea?

Group of answer choices

Process

Escalation of commitment

Relationship

Time pressures

Confirmation bias

Flag question: Question 11Question 111 pts

McClelland argued that a high need for social power was the most important motivator for successful managers.

Group of answer choices

True

False

Flag question: Question 12Question 121 pts

The best motivation theory is expectancy theory.

Group of answer choices

True

False

Flag question: Question 13Question 131 pts

The basic premise of equity theory is that people continuously monitor the degree to which their work environment is "fair."

Group of answer choices

True

False

Flag question: Question 14Question 141 pts

A major influence on whether a response will be repeated the next time the stimulus is presented is:

Group of answer choices

the nature of the stimulus

the consequence

the experienced consequence

the response

None of these

Flag question: Question 15Question 151 pts

When a person's outcome to input ratio is equal to a referent others, there is a state of equity.

Group of answer choices

True

False

Flag question: Question 16Question 161 pts

The human motivation model that states people are affected by the outcomes they receive for their inputs based on a comparison of the outcomes and inputs of other people is called:

Group of answer choices

operant conditioning

expectancy theory

equity theory

motivator/hygiene theory

goal setting

Flag question: Question 17Question 171 pts

Job content is what people actually do when performing their job duties.

Group of answer choices

True

False

Flag question: Question 18Question 181 pts

Self-efficacy is not one of the stronger determinants of performance in any particular task situation.

Group of answer choices

True

False

Flag question: Question 19Question 191 pts

Goal theory states people will perform better if they have difficult, accepted, performance goals or objectives.

Group of answer choices

True

False

Flag question: Question 20Question 201 pts

A need that cannot be inferred from a person's behavior at a given time, yet the person may still possess that need is called a:

Group of answer choices

manifest need

self-actualizing need

growth need

latent need

None of these

Flag question: Question 21Question 211 pts

Performance must be measured and rewarded if it is to be changed or improved.

Group of answer choices

True

False

Flag question: Question 22Question 221 pts

Increased satisfaction with pay and benefits is one advantage to which of the following pay practices?

Group of answer choices

Skills-based incentives

Gain sharing

Flexible benefits

Lump-sum increase

None of these.

Flag question: Question 23Question 231 pts

When employees receive (at least a portion of) their rewards as a function of their level of contribution to the organization, it refers to which of these?

Group of answer choices

Distributive justice

Pay for performance

Gain sharing

Intrinsic reward

Extrinsic reward

Flag question: Question 24Question 241 pts

Far-reaching consequences for both individual satisfaction and organizational effectiveness are tied to _______ systems within organizations.

Group of answer choices

cultural

reward

moral

personnel

information

Flag question: Question 25Question 251 pts

_____ is the extent to which the instrument consistently yields the same results each time it is used.

Group of answer choices

Reliability

Validity

Central tendency

Halo effect

Critical incident technique

Flag question: Question 26Question 261 pts

Which of these is NOT an element of employee's cognitive evaluation of feedback?

Group of answer choices

Accuracy of the feedback

Credibility of the source

Persistence on the task

Fairness of system

Employee expectations

Flag question: Question 27Question 271 pts

As a college professor, Marion has a reputation of being a tough professor and even a ridiculously tough grader. Students generally say that no one in the history of her class has ever received an "A" and at least 40 percent of the class fails when they do not necessarily have to. Which of the following errors reflects Marion's reputation?

Group of answer choices

Leniency

Strictness

Central tendency

Halo effect

Recency

Flag question: Question 28Question 281 pts

BARS is significantly different and complex than the behavioral observation scale.

Group of answer choices

True

False

Flag question: Question 29Question 291 pts

The critical incidents method primarily provides which of these?

Group of answer choices

Quantitative information

Quarterly targets

Qualitative information

Performance goals

Assessment matrix

Flag question: Question 30Question 301 pts

When a supervisor cannot effectively differentiate between relatively discrete categories such as quality and quantity of performance, interpersonal competence, attendance, and promotion readiness and instead gives a global rating. Which of the following error is committed?

Group of answer choices

Leniency

Strictness

Central tendency

Halo effect

Recency