Question 14 (1 point)

How did McDonald's Corporation effectively utilize vestibule training to improve its operational efficiency and customer service?

Question 14 options:

	By establishing a dedicated training facility where employees could practice and perfect their skills in a simulated restaurant environment.
	By partnering with local vocational schools to offer specialized courses on food preparation and customer service.
	By implementing an online training platform that allowed employees to access interactive modules and virtual simulations.
	By conducting on-the-job training for new employees under the guidance of experienced mentors.

Question 15 (1 point)

At Zeta Corporation, Sam, an employee, has received a formal written warning due to persistent performance issues. What would be the most suitable course of action to address this situation?

Question 15 options:

	Providing additional training and support to help sam improve his performance.
	Placing Sam on probation and closely monitoring his progress for a specified period.
	Terminating Sam's employment immediately to send a strong message to other employees.
	Ignoring the formal warning and allowing Sam to continue with his current performance.

Question 16 (1 point)

Jhon has concerns about her employees' lack of progress and limited skill development. On the other hand, Kim believes that implementing a certain approach will aid the employees in evaluating their work and creating personalized plans for enhancing their skills.

Question 16 options:

	top down appraisals.
	360 degree feedback.
	self assessments.
	collaborative assessments.