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Question 16 2 pts In the terminology of the Balanced Scorecard, customer retention is a measure from the financial perspective customer perspective internal perspective learning
Question 16 2 pts In the terminology of the Balanced Scorecard, customer retention is a measure from the financial perspective customer perspective internal perspective learning and growth perspective Question 17 2 pts When managers of decentralized units agree as to the transfer price, they are using the O target costing O cost price approach O market price approach negotiated price approach
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