Question 16

Human resources should adhere to all of the following practices to enhance diversity except:

Look at performance standards to see if they are similar for dominant and non-dominant groups.

Avoid giving negative feedback to non-dominant members because it may seem like prejudice.

Regularly assess performance of all employees.

Give similar chances of promotions to dominant and non-dominant group members.

Question 17

In terms of diversity, Royal Dutch Shell

defines diversity as relating to visible differences only.

includes both visible and invisible differences in its definition of diversity.

focuses on sexual orientation, nationality, and inclusion, along with country-specific issues.

Question 18

People are most likely to negatively view ______ as being a condition that could be controlled but is not due to lack of self-discipline.

visual impairment

hearing loss

weight

speech impairment focuses on race, nationality, and inclusion, along with country-specific issues.