Question 16

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Which term refers to a set of plans that includes the plan and the derivative plans of subsidiary units required to help achieve the enterprise-wide plan?

Select one:

a.

organizational chart

b.

hierarchy of goals

c.

management assessment center

d.

strategic management process

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Question 17

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During a job analysis, a human resources specialist will most likely collect information about all of the following EXCEPT ________.

Select one:

a.

human behaviors

b.

physical working conditions

c.

responsibilities of the position

d.

employee benefits options

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Question 18

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Maria was recently hired as an accountant with a large marketing firm. Today is Maria's first day of work, and she will be attending an employee orientation session. Which of the following is LEAST likely to be addressed during Maria's orientation?

Select one:

a.

employee benefits

b.

daily routine

c.

safety measures

d.

sales methods

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Question 19

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Which of the following is NOT one of the recommended guidelines for setting effective employee goals?

Select one:

a.

assigning specific goals

b.

assigning measurable goals

c.

administering consequences for poor performance

d.

encouraging employees to participate in setting goals

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Question 20

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Which of the following terms refers to pay in the form of financial benefits, such as insurance?

Select one:

a.

merit raises

b.

out-of-pocket expenses

c.

indirect financial payments

d.

direct financial payments

Question 21

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Which of the following best explains why union membership has fallen since 1955?

Select one:

a.

Legislation provides workers with protections that were once exclusive to unions.

b.

Union members earn less on average compared to non-union members.

c.

Union membership is too expensive for most blue-collar workers.

d.

Foreign-owned manufacturers will not hire union members.

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Question 22

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A manager is best described as a person who is responsible for ________.

Select one:

a.

teaching new employees basic skills

b.

accomplishing the organization's goals

c.

communicating with stockholders

d.

delegating authority to subordinates

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Question 23

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Which of the following is the most likely source of a company's hierarchy of goals?

Select one:

a.

structure of the firm's HR department

b.

assessment center of the firm

c.

basic planning process of the firm

d.

organizational chart of the firm

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Question 24

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Which of the following summarizes the personal qualities, traits, skills, and education needed for a particular job?

Select one:

a.

job specification

b.

job analysis

c.

job report

d.

job description

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Question 25

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Which of the following terms refers to the methods used to give new or present employees the skills they need to perform their jobs?

Select one:

a.

orientation

b.

training

c.

development

d.

appraisal

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Question 26

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SMART goals are best described as ________.

Select one:

a.

specific, measurable, attainable, relevant, and timely

b.

strategic, moderate, achievable, relevant, and timely

c.

specific, measurable, achievable, relevant, and tested

d.

straightforward, meaningful, accessible, real, and tested

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Question 27

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According to the Fair Labor Standards Act, if a worker covered by the act works more than 40 hours, he or she will receive overtime pay at a rate of ________ of normal pay for any hours worked over 40 in a workweek.

Select one:

a.

50%

b.

100%

c.

125%

d.

150%

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Question 28

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In 1947, which type of union security was outlawed in interstate commerce?

Select one:

a.

closed shop

b.

agency shop

c.

union shop

d.

preferential shop

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Question 29

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Jeremy, an HR specialist, works for a firm that has developed a high-performance work system. Which of the following practices is LEAST likely to be used at Jeremy's firm?

Select one:

a.

employee training

b.

automatic pay increases

c.

workplace safety measures

d.

productivity measurements

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Question 30

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Which of the following is NOT part of strategic planning?

Select one:

a.

defining the business and developing a mission

b.

translating a mission into strategic goals

c.

crafting a course of action

d.

conducting a job analysis