+ Question 16 Social role Any action intended to help others Unwritten rules of behavior that are considered acceptable in a group or society The expectations, responsibilities, and behaviors we adopt in certain situations A fixed, over-generalized belief about a particular group or class or people Question 17 Cognitive dissonance can be resolved by changing behaviors or beliefs. For example, if I don't exercise and believe this is bad, I can either start exercising or discount the evidence it is bad (and therfore change my belief). changing behaviors only. For example, if I don't exercise and believe this is bad, I can start excercising. changing beliefs only. For example, if I don't exercise and believe this is bad, I can discount the evidence it is bad (and therefore change my belief). distracting oneself until the uneasy feeling goes away. Question 18 Prosocial behavior I Behavior done with the intent to harm someone Any action intended to help others The presence of others decreases the likelihood that one will intervene in an emergency situation Changing one's behavior due to another person's request, even if he/she is not an authority figure Question 19 Bystander effects Changing one's behavior due to another person's request, even if he/she is not an authority figure The presence of others decreases the likelihood that one will intervene in an emergency situation The tendency for a group to make decisions that are more extreme than the initial inclination of its members Any action intended to help others