Question 18 (1 point) "Abnormal spoilage" costs are recognized on the income statement in the period in which they occur i.e. are not inventoried) True False Question 19 (1 point) Fill in the Blank............."The number of calls by/per product to your "customer complaint hotline" is used as a basis for assigning Customer Service department costs to the product lines." This is an example of the I allocation criteria cost- benefits received cause and effect fairness or equity ability to bear