Question $2/14$

A sales rep is talking to a prospect about his company's product. The prospect says she's been buying from a competitor for $10$ years and likes their product.

What should the rep do first?

Offer her a sample and ask her to contact him if she likes the product

Ask her what she likes and dislikes about the competitor's product

Find out the price of the competitor's product to see if he can offer a special introductory price