Question $3(1$ point$)$

Jessica works in a loans department where her supervisor has requested a meeting to address the decline in the number of persons signing up for new accounts. Her supervisor has an idea of what is causing it and how to fix it$.$ In the meeting, Jessica felt her supervisor was incorrect in her assessment and decided to speak up with her own ideas to increase the number of new accounts, which were later implemented. This exchange is an example of in the leadership process.

Follower engagement

Focusing on a common vision

Two$-$way influence in the leadership process

Decision$-$making process