Question 3:

1. What are Uber's distinctive competencies - the aspects of Northwestern University School of Law and the Univerthe business of transporting passengers that it appears to sity of California-Berkeley's Haas School of Business. perform better than its competitors? In what ways Assuming that he's right, why is this so? Why isregulation has Uber successfully exploited its distinctive often incompatible with innovation? Why do we 2. Uber operates specifically in the taxi and limousine opinion, what sort of trade-offs should we seek when we competencies? industry, in which cars transport passengers according to Iny to balance the opposing advantages of regulation and innovation? various dispatch and fare systems. In a broader sense. however, it also participates in certain "major industry 4. The case defines regulatory capture as the process groups" (see the chapter section on "Choosing an lnduswhereby regulators and regulated industries eventually ways What are the relevant "industry groups"? In what develop a mutual vested interest in maintaining the reg: the tivis with or affect the demands of competing in . "becomes the industry's cheerleader, and regulations mighit the and limousine industry? In particular, how shift subtly from protecting the public interest to protect. 3. "Tumexation and iegulation simply don't work togethee" capture appear to be at work in these industries? In what strategics? which you do business. Does the proces of regulaton So says Larry Downes, the victim of the cab ride ways do you think the system of regulatory capture desribed at the outset of the case and formerly of the adversely affects the relationship between a given indus. try and its customers