Question 3 Week 6: Tutorial 5 (Question 2) (11 marks)

Mark Martin has just been appointed manager of a production team operating the 11pm to 7am shift in a large manufacturing firm. Mark is concerned that the team members really like and get along well with one another but they also appear to be restricting their task outputs to the minimum acceptable levels. What could Mark do to improve things in this situation and why should he do them? Answer this question in three hundred words (support your claims/arguments with key research findings on team performance factors)