QUESTION 4 - PM KNOWLEDGE AREAS AND ITIL [25 MARKS] Congratulations! After presenting your proposal on mobile application in response to COVID-19 pandemic in front of investors, one of the potential investors is very keen on your project. However, the investor has asked you to speed up your project to be completed in 2 weeks, although you have planned a project duration of 3 months. Note that your total cost is around $100,000 and the investor is willing to cover the expenses for it. The investor has also asked you further questions regarding Information Technology Infrastructure Library (ITIL) life cycle standard and the user/customer satisfaction of your mobile application. (10 marks) (5 marks] 4.1 Provide a simple Work Breakdown Structure (WBS) of activities and a Gantt chart of your project which fits with Questions 2, 3 and 4. 4.2 Figure out which activities you would like to crash in order to compress the duration of your project to 2 weeks. Explain how you chose these crashed activities in detail. 4.3 Explain the ITIL lifecycle processes of your chosen project. 4.4 List three best suited customer feedback questions when you launch your project. (5 marks] (5 marks] QUESTION 2 - PM PRIORITISATION AND SCOPE [25 MARKS] You have been accepted as a Junior Project Manager at Super IT Pty. Ltd. Your first task assigned by the Senior Project Manager is to select and prioritise the best mobile application project in response to COVID-19 and the second task assigned is to write the Project Scope of the chosen project. These candidate projects include: Gaming or entertainment application for COVID-19 isolated patients. Mobile applications in support of contact tracing for COVID-19. Mobile application information to provide the latest update of COVID-19. Mobile health application to contact doctors. Chatting application or social media platform for COVID-19 patient and family. You have decided to use Project Selection and Prioritisation Matrix to select the best project, and then you will write the Project Scope of it. (5 marks] 2.1 Explain three criteria used for your Project Selection and Prioritisation Matrix. Provide the reasons why you chose each criterion. 2.2 Draw the Project Selection and Prioritisation Matrix and explain how you are finally able to select the chosen project. 2.3 Write the Project Scope statements for your chosen project. (10 marks) (10 marks) QUESTION 4 - PM KNOWLEDGE AREAS AND ITIL [25 MARKS] Congratulations! After presenting your proposal on mobile application in response to COVID-19 pandemic in front of investors, one of the potential investors is very keen on your project. However, the investor has asked you to speed up your project to be completed in 2 weeks, although you have planned a project duration of 3 months. Note that your total cost is around $100,000 and the investor is willing to cover the expenses for it. The investor has also asked you further questions regarding Information Technology Infrastructure Library (ITIL) life cycle standard and the user/customer satisfaction of your mobile application. (10 marks) (5 marks] 4.1 Provide a simple Work Breakdown Structure (WBS) of activities and a Gantt chart of your project which fits with Questions 2, 3 and 4. 4.2 Figure out which activities you would like to crash in order to compress the duration of your project to 2 weeks. Explain how you chose these crashed activities in detail. 4.3 Explain the ITIL lifecycle processes of your chosen project. 4.4 List three best suited customer feedback questions when you launch your project. (5 marks] (5 marks] QUESTION 2 - PM PRIORITISATION AND SCOPE [25 MARKS] You have been accepted as a Junior Project Manager at Super IT Pty. Ltd. Your first task assigned by the Senior Project Manager is to select and prioritise the best mobile application project in response to COVID-19 and the second task assigned is to write the Project Scope of the chosen project. These candidate projects include: Gaming or entertainment application for COVID-19 isolated patients. Mobile applications in support of contact tracing for COVID-19. Mobile application information to provide the latest update of COVID-19. Mobile health application to contact doctors. Chatting application or social media platform for COVID-19 patient and family. You have decided to use Project Selection and Prioritisation Matrix to select the best project, and then you will write the Project Scope of it. (5 marks] 2.1 Explain three criteria used for your Project Selection and Prioritisation Matrix. Provide the reasons why you chose each criterion. 2.2 Draw the Project Selection and Prioritisation Matrix and explain how you are finally able to select the chosen project. 2.3 Write the Project Scope statements for your chosen project. (10 marks) (10 marks)
