Question 61 According to Kurt Lewin, which of the following is a stage in the change process? Not yet answered Marked out of 1.00 Select one: P Flag question O a. Unfreezing. O b, Driving O c. Processing. d. Restraining Question 62 Colleagues Freddy and Petito got in a fight at work. Alicia, the HR Manager, wants to Not yet answered conduct an investigation that involves interviews with employees and witnesses. Marked one of However, company policy dictates that Alicia dismiss Freddy and Petito right away. Althea 1.00 periencing Flag question Select one: O a. explicit biases. O b. cognitive dissonance. O c. perceptual distortion. d. causal attribution. Question 63 Since the icebreaking session of the group have passed, the members of Felicia's group Not yet answered now seem to be getting closer. At the meeting tomorrow, she should take advantage of Marked out of this moment by 1.00 Flag question Select one: O a. encouraging members to voice disagreements. O b. empowering the members. O c. helping people get to know one another. O d. helping the team identify group goals and values. Question 64 Research has supported links between emotional intelligence (El) and a host of desirable Not yet answere job outcomes. What is EI? Mag question Select one: a. El is the psychological discomfort a person experiences between his or her cognitive attitude and inco O b. El is the extent to which people feel secure, unworried, and how likely they are to experience negative emotions under pressure. O C. El is the tendency to attribute to an individual the characteristics one believes are typical of the group to which that individual belongs d. El is the ability to monitor your and others' feelings and to use this information to guide your thinking and actions. Question 65 Due to the Covid pandemic outbreak, Emily is being forced to laid off 30 employees in Not yet answered her travel agency. She plans to provide a compensation package that may be slight, but it Marked out of is better than nothing. Nevertheless, Emily also intends to protect the image and reputation of the organisation so as to future layoffs will not be needed. How will she be Flag question able to protect the reputation of the organisation while laying off these employees? Select one: O a. She should have the la n-disparagement agreement b. She should complete an ex with each laid off employee. O C. Instead of laying off the employees, she note them so that payroll is less, d. She should force retirements and then lay off until she reaches the number needed for the budget. Question 66 When using punishment, managers should Not yet answered Marked out of 1,00 Select one: Flag question O a. save reprimands until the end of the workday, or preferably before a weekend. O b. do it in conjunction with positive reinforcement O c. make sure that other employees witness the punishment. O d. ignore undesirable behaviors. Question 67 is the best performance feedback? Not yet answered Marked 1.00 Select one: Flag question O a. "Your last report contained seven errors which I think you could improve." O b. "You're always doing personal stuff at work." O c. "You are really unmotivated at work lately." O d. "That's the wrong way to sort those packages." Question 68 Jason's team was not making much progress on defining a new production process. Not yet answered Dominic was being very stubborn. He did not agree with Jason's guidance, and he has not Marked out of fulfilled his tasks. This team is in what stage of group development. 1.00 P Flag question Select one: O a. storming O b. performing O c. forming O d. adjourning Question 69 Organizational change is any alteration of Not yet answered Marked out of 1.00 Select one: Mag question O a. people, structure, or technology O b. rules, procedures, or management O c. structure, management, or goals d. technology, goals, or management Question 70 A HR manager needs to inform employees that the team building activities will start on Not yet answered Feb 1 2022, about few weeks from now. Generally, which of the following should the HR Marked on manager use in this situation? 1.00 Flag question Select one: O a. face-to-face meeting b. e-mail O c. personal note O d. videoconference
