QUESTION 67 In listening, the most powerful level of listening, communication is a vibrant, two-way process that involves high levels of attentiveness, clarification, and message processing. O A. Active O B. Passive O C. attentive O D. selective QUESTION 68 Proxemics refers to the use of touch True O False QUESTION 69 Effective coaching sessions contain high levels of problem-solving behaviors and low levels of supportive behaviors O True O False QUESTION 70 Ethnocentrism tends to be inconsistent with all individuals. O True O False QUESTION 71 The tendency to adjust our behavior relative to the changing demands of social or environmental situations is known as O A. self-monitoring. O B. social regulation. O C. self-actualization. O D. social realization. QUESTION 72 Employees in companies with ethical guidelines experience low comfort levels. O True O False