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QUESTION 9 What trend does Mary Ellen Iskenderian discuss regarding Women's World Banking product innovations in the webinar Microfinance: Meeting Needs with More than Just

QUESTION 9

What trend does Mary Ellen Iskenderian discuss regarding Women's World Banking product innovations in the webinar "Microfinance: Meeting Needs with More than Just Loans"?

a.Mandatory health insurance for microloan clients have improved loan repayment

b.Automation of client payments allows for a better database to manage client risk

c.Using technology of voice messaging a client to go for a checkup improves health insurance outcomes

d.Commercial banks are interested in serving the poor but retreat when they realize it is costly and labor intensive

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