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a. John Doe is a small entrepreneur who produces and sells shoes for the past 10 years. He has been doing all his bookkeeping manually.

a. John Doe is a small entrepreneur who produces and sells shoes for the past 10 years. He has been doing all his bookkeeping manually. Recently, he has experienced quick growth in the market and his business tends to be increased with his wholesalers and retailers.

Explain the purpose of a Business Process re-engineering (BPR) for his business and how he can benefit from BPR.

b. Explain FIVE potential internal benefits of implementing an Enterprise Resource Planning (ERP) system in a large firm.

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