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Question content area Bob Carlton's golf camp estimates the workforce requirements for its services over the next two years in the accompanying table. Click the

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Bob Carlton's golf camp estimates the workforce requirements for its services over the next two years in the accompanying table.

Click the icon to view the workforce requirements.

Each certified instructor puts in 480 hours per quarter regular time and can work an additional

120 hours overtime. Regular-time wages and benefits cost Carlton

$7,200 per employee per quarter for regular time worked up to

480 hours, with an overtime cost of

$20 per hour. Unused regular time for certified instructors is paid at

$15 per hour. There is no cost for unused overtime capacity. The cost of hiring, training, and certifying a new employee is $10,000. Layoff costs are $4,000 per employee. Currently 8 employees work in this capacity.

Assume that Carlton is permitted to employ some uncertified, part-time instructors, provided they represent no more than 15 percent of the total workforce hours in any quarter. Each part-time instructor can work up to 240 hours per quarter, with no overtime or undertime cost. Labor costs for part-time instructors are

$11

per hour. Hiring and training costs are

$2,000

per uncertified instructor, and there are no layoff costs.

Part 3

a. Consider the following proposed low-cost, mixed-strategy plan:

Quarter

Demand

(hours)

Workforce

Cert Hires

Cert Layoffs

PT Work Hours

PT Hires

PT Fires

Overtime

(hours)

1

4,200

9

1

2

6,400

10

1

720

3

880

3

3,000

8

2

3

4

4,800

8

720

3

240

5

4,400

8

560

6

6,240

10

2

720

720

7

3,600

8

2

3

8

4,800

8

720

3

240

Total

69

4

4

3,440

9

6

2,080

Total cost for this plan would be

$enter your response here.

(Enter your response as an integer.)

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