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Question: In the context of operations management, which of the following concepts refers to the systematic design, direction, and control of processes that transform inputs

Question: In the context of operations management, which of the following concepts refers to the systematic design, direction, and control of processes that transform inputs into services and products for internal, as well as external, customers?

A) Just-In-Time Production B) Total Quality Management C) Process Management D) Supply Chain Optimization

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