Question: Information Systems and the Role of General and Functional Managers

"IT has become a critical resource that draws significant investments. IT spending is increasing, driven byinnovative projects (e.g., blockchain, IoT, artificial intelligence). The success of every enterprise, department, function and employee depends increasingly on IT. Software is now the key ingredient of any value proposition?the key driver of new value creation. Advances in cloud computing and software as a service (SaaS), machine learning (ML), deep learning (DL), and the Internet of things (IoT) enable any firm in any industry to reconsider its value proposition. Chip manufacturers are able to contain energy requirements throughinnovative designs. Familiar examples are iPads, smartphones, smartwatches, Fitbits, and other wearable devices. We have seen cars and appliances, and the transformation of plastic cards and labels into smart cards and radio frequency identification (RFID) tags. This trend, sometimes calledpervasive computing or theInternet of things, is poised to spur significant innovation in the years to come. Consider the recent trends of enabling cell phones to receive notifications when your bus is approaching your stop or enabling apps to pay bus fares and vending machines through NFC."

I. (Please see the short paragraph above.) This gives us some examples of innovative uses of IT in business organizations. What are examples of such innovation in the public sector, including any from your own organization?

II. Please see the table below on the Top 10 Business and Technology Priorities. Rewrite these from the perspective of the public sector and/or nonprofit entities.