QUESTION ONE [25] Amazon is headed back to the office after letting people work from home for the past year. Analyse the article above and critically discuss the challenges managers would have faced during Amazon's period of remote working. QUESTION TWO [25] "Our plan is to return to an office-centric culture as our baseline. We believe it enables us to invent, collaborate, and learn together most effectively," Amazon told employees in a memo. Evaluate the validity of the statement above in relation to its impact on the organisational performance of Amazon. QUESTION THREE [25] As a senior manager, critically discuss various examples of organisational change that Amazon would have faced since the onset of remote working. Include in your answer, some of the strategies to manage such change.

QUESTION FOUR [25] Amazon's employees will return to the office after a lengthy period of remote working and managers will need to employ the most suitable leadership models, styles or theories to ease the transition. In light of this, assess the suitability of key leadership models, theories or styles in terms of their effectiveness in the context provided.