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Question / Steve, an insurance agent, struggles in meeting his productivity targets but has a higher degree of readiness. He is organized and meets all

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Steve, an insurance agent, struggles in meeting his productivity targets but has a higher degree of readiness. He is organized and meets all the quality and compliance standards of the company in all the deals. Due to his issues with reaching productivity targets, Steve's manager rates his performance as poor. This evaluation by his manager is an example of
self-serving bias
halo effect
stereotyping
projection
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