QUESTION TWO (30)

Toyota Motor Corporation is a Japanese car manufacturer that produces and sells motor vehicles all over the globe. In 2016, Toyota was the largest car manufacturer in the world by sales volume (Parker 2016). The vehicles produced by Toyota are famous for their high quality and durability, which allows the company to make consistently high profits. Toyota boasts great collaboration between departments, excellent customer and supplier relationships, training and development and prioritizes community satisfaction, employees and other stakeholders.

The top management at Toyota has the responsibility for quality by providing commitment, support, and leadership to the human and technical processes (Kanji & Asher, 1996).

The Toyota plants have proven time over again that they are able to adapt the resources to develop new Models. Toyota adopts a Just-in-time (JIT) assembly which focuses on speedy production.

Extracted from(IvyPanda(2021.)

In your opinion, what quality management framework does Toyota follow? You are required to list all the frameworks and support why you have selected a particular framework using theory and information from the extract above.