QUESTION1 BPM maturity level assesses: 0 which reference model the organization used The extent an organization covers the range of processes that are ideally expected from it Only levels 4 and 5 of the maturity levels Which incorrect business processes the organization utilize QUESTION 2 Which of the following would be a good example of quality process performance measure O Customer feedback O Waste O Resource utilization O Non-value adding time QUESTION 3 Performing the process identification phase results in the following output Business process maturity level OTo-be process Process architecture As-is process Click Save and Submit to save and submit. Click Save All Answers to save all ansvers O To-be process O Process architecture O As-is process QUESTION 4 Put the following BPM lifecycle phases in the correct order (beginning to end): Process monitoring and controlling Process implementation Process discovery (as-is modeling) Process identification Process redesign (or improvement) Process analysis QUESTION 5 Organizations should focus their BPM efforts on: All processes Processes where little value is created Processes with no significant trouble Click Save and Submit to save and submit. Click Save All Answers to save all ansu Blackboaro QUESTION 5 Organizations should focus their BPM efforts on: O All processes Processes where little value is created O Processes with no significant trouble O Processes where great value is created and/or with significant trouble Path: QUESTION 7 the need to strike a balance between impact vs. manageability, is due to fact that OProcesses with larger scopes are easier to manage The larger the process is, the lower its impact, the more manageable it 0 The larger the process is, the higher its impact, the less manageable it becomes Processes with higher impact are easier to manage QUESTION 8 Process automation applied to an inefficient operation will make it efficient O True O False QUESTION 9 Which of the following is NOT a criterion for process prioritization? Feasibility Importance QUESTION 10 One of the most utilized reference models is the Process Classification Framework (PCF) which is published by the Americ model helps professionals: Click Save and Submit to save and submit. Click Save All Answers to save all answers QUESTION 10 model helps UESTION 13 0 $ 1 Hire employees - QUESTION 13 Which of the following best describes job positions in a modern business organization? O Pure specialist O None of the answers is correct O Pure generalist O Intermediate specialist QUESTION 14 Fly-right is a newly established airline company that plans to serve customers in the GCC area. Based travelers and frequent flyers. What business functions would you use in designing a process architect another business function for both. E E T-. ;-.-. T. TTT Paragraph: Arial 3 (12pt) exploit QUESTION 17 In the BPM lifecycle, one must document the "as-is" process before creating the "to-be" process O False QUESTION 18 Which of the following is NOT a stakeholder in the BPM lifecycle? O System engineers OProcess participants O Consumer Management QUESTION 19 Explain what is an "Issue-to-resolution" business process using an example. For the toolbar, press ALT+F10 (PC) or ALT+FN+F10 (Mac)