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Rachel s Enterprises Solutions Incorporated Balance Sheet As at December 3 1 , 2 0 2 x ASSETS LIABILITIES Cash $ 3 7 , 0

Rachels Enterprises Solutions Incorporated
Balance Sheet
As at December 31,202x
ASSETS
LIABILITIES
Cash
$ 37,000
Accounts Payable
$ 40,000
Marketable Securities
10,000
Wages Payable
10,800
Accounts Receivable
63,000
Taxes Payable
7,200
Uncollectible Accounts
-2,000
Short-Term Note Payable
30,000
Inventory
74,000
Interest Payable
2000
Supplies
4,000
Unearned Revenue
20,000
Prepaid Insurance
7,500
Unearned Consulting Rev.
5,000
Total Current Assets
$193,500
Total Current Liabilities
$ 115,000
Land
$111,500
Long-Term Notes Payable
$ 50,000
Equipment
217,000
Bonds Payable
100,000
Accumulated Depreciation
-97,000
Mortgage Payable
350,000
Building
590,000
Total Long-Term Liabilities
$500,000
Accumulated Depreciation
-110,000
Intangible Assets
60,000
STOCKHOLDER EQUITY
Total Long-Term Assets
$771,150
Capital Stock
$100,000
Paid in Capital
140,000
Retained Earnings
110,000
Total Stockholders Equity
$350,000
Total Assets
$965,000
Total Liabilities & Equity
$965,000
Rachels Enterprises Solutions Incorporated
Income Statement and Segment EBITDA
For the 12 Months Ending December 31,202x
Equipment Sales Revenue
1,333,440
Consulting Service Revenue (Online Help)
450,000
Total Revenue
1,783,440
Cost of Goods Sold
934,450
Selling, General & Administrative
33,820
Depreciation & Amortization
58,665
Earnings Before Interest and Tax (EBIT)
756,505
Interest
35,576
Earnings Before Tax (EBT)
720,929
Tax
152,686
Net Income
568,243
Shares Outstanding
14,000
Earnings Per Share
40.59
Equipment sales EBITDA
667,720
Consulting Online Help EBITDA
147,450
Total EBITDA
815,170
Rachel is putting together a growth plan for ESI. She is evaluating whether to substantially invest in company owned equipment, and whether to outsource her online services personnel to a call center in New Dehli, India. Rachel has asked for your analysis of the following two decisions facing ESI:
1. Equipment Purchase - ESI may decide to purchase outright additional computer equipment. ESI can continue to lease equipment from hardware vendors. Such a status quo decision comes with known margins and profitability metrics. The status quo is embodied in the income statement and balance sheet reported in 202x data given above. Rachel believes adding owned equipment to its existing leasing business will enable ESI to more fully utilize their fixed assets, grow faster and provide more customized services to a larger group of future clients. Rachel is proposing to purchase $500,000 of additional IT equipment. The equipment would be installed and prepared for use in the current year. When fully utilized the equipment would generate asset turnover of approximately 2x gross investment. It would likely take four years to reach full utilization. The useful life of equipment for accounting and tax purposes is 10 years. However, due to rapid life cycles in enterprise technology, after six years Rachel expects to sell the equipment for 10% of initial cost. The EBITDA (operating income plus depreciation and amortization) margin of business done with owned equipment is 1.1x the margin of business done with leased equipment.
2. Outsourcing online consultants - Rachel may move her entire online service team to India. As she has tried to re-sign existing clients and win new business Rachel has been feeling pricing and margin pressure. For the time being Rachel has only re-signed or sought new business that matches her current margin profile. Rachel expects to be able to maintain the status quo in the online services business for several more years. However, for the most part Rachels regional and national competitors have outsourced online support to low-cost countries. ESIs higher cost structure limits the future growth of ESI services. ESIs five full time online consultants each make $60,000 per year. The online segment cost of goods sold is a little more than the $300,000 paid to the consultants in the most recent year. Consulting EBITDA is approximately $147,450. If ESI does not outsource its consultants it is estimated consultant margin dollars will remain about flat for the next several years. For comparison, online consultants in India make approximately $30,000 per year, growing at 10% per year. In the first year after moving to India Rachel expects consulting EBITDA margins dollars to be the same as in the US. However, in years 2 through 10 consulting revenue should grow by 20% per year, while the increase labor cost and productivity gains of India employees should just about offset. This means ESI could maintain its current consulting EBITDA margin on a growing revenue base. Uncertainty in technology life cycles means Rachel doesnt think it is reasonable to plan an online services business beyond 10 years into the future. To make the move to India, ESI would pay the cost of a fairly generous severance. It is expected US employees would receive a package valued

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