Read: Bureaucracy and Service Delivery. Answer the 6 questions toward the end of the article :

https://www.annualreviews.org/doi/10.1146/annurev-polisci-051215-022705

1.

Does bureaucrats' embeddedness have different consequences across tasks and clients?

2.

If monitoring is not possible, then what (if anything) sustains good bureaucratic performance?

3.

For what kinds of tasks, and at what level of administration, is bureaucratic discretion desirable?

4.

How does bureaucratic performance shape citizenship, and does this vary across tasks, clients, or bureaucracies? Do personal or impersonal citizen interactions have different effects?

5.

What tasks, conditions, or organizational structures facilitate cooperation with citizens?

6.

How do conditions for bureaucratic effectiveness vary across national or regional context?

create an explanation/conclusion about the article and to questions