Read $$Case $16\mathrm{.}1$ Team Crisis Within the Gates$$ in Ch$.16($p$.609)$ of Leadership: Theory and Practice.

$$ Should Russ Saffold intervene to help his team handle this crisis? If so$,$ what type of leadership action should he take, and why?

$$ What leadership actions, if any, should team members take?

$$ What should Russ Saffold do$,$ if anything, to mitigate the two opposing positions regarding outsourcing of IT$?$

$$ What characteristics of team excellence are currently lacking in this team?