Read case study: Drolet BC. Back Breaking Work: Implementing a Spine Registry in an Orthopedic Clinic. Chapter 1 in Einbinder L, Lorenzi NM, Ash J, Gadd CS, Einbinder J. Transforming Health Care Through Information: Case Studies. 3rd edition 2010, Springer (Available as BU library material). Discussion topic: Q: What mistakes were made by Chris Ryan in the initial stage of the project? How did these mistakes lead to the project failure in the initial phase