Read the attached case study of "X-Max Systems". From the information provided in the scenario about X-Max Systems, you are required to: 1. Recommend 4 management actions that will be required in order for X-Max Systems to grow its revenue streams. [40 marks] 2. Recommend 3 management actions that will be required if X-Max Systems is successful in winning the contract for IT work from TN based on its tender. [30 marks] 3. Recommend 3 ways in which X-Max Systems' employees could be motivated to stay with the company now and in the future when the company is listed on the AIM market. [30 marks] Tasks 1: -competitive pricing (price closely reflect resources used for each type of IT consultation work) - market penetration (become leader for IT Solutions provider for small and medium size companies - market development (expand beyond UK) - service range ( IT Managed Services; Managed Network Services; Managed Cloud Services; Security Services; strategic consulting, benchmark measurement engagements and contract optimization, human capital management, financial management, corporate strategy, supply chain management and customer relationship management.) - growth through acquisition and strategic alliance - engage in CSR activities to improve its reputation (eg educating the end users) - provide examples of real large IT consultation companies (Cognizant; Oracle Consulting, SAP Services; Gartner, Inc.; IBM Global Services; etc) Task 1: Recommendation 1: Market Penetration Para 1: Explain Para2: Apply to X Max System Tasks 2: - ensure that TN's IT system can process each customer's order to ensure that it can be fulfilled from available inventory and delivered to meet the customer's specific delivery requirements - ensure that TN's system is full integrated, to ensure minimum of disruption to customer's orders - maximize the efficiency of the software solution to minimize human intervention - immediately recruit suitably qualified IT specialist (dedicated 25 ) - ensure minimum disruption to existing contract datelines - ensure preparedness for providing after sales service ( trouble shooting, security breach, training etc) - network diagram and critical path analysis Task 2: Recommendation 1: Network diagram and Critical Path Analysis Para 1: Explain: Para 2: Apply to X Max System Tasks 3 : Recommendation 1: reduce long hours of work Para 1 Explain Para 2 Apply to X Max System Recommendation 2: remunerate accordingly Para 1 Explain Para 2 Apply to X MAX System - profit sharing scheme - employee share option scheme - fringe benefits
