Read the case and answer the following questions:

The luggage system at Denver International Airport (DIA) was one of the most notable challenges and failures in the project's history. It involved the implementation of an ambitious and technologically advanced automated baggage handling system that ultimately faced numerous issues, leading to its abandonment. Here's a breakdown of what happened:

1. Automated Baggage Handling System:
   • Concept and Objectives: The initial vision for DIA included a cutting-edge automated baggage handling system designed to streamline luggage handling processes, improve efficiency, and reduce manual labor requirements.
   • Technological Complexity: The system utilized an intricate network of conveyor belts, tracks, and robotic arms to transport and sort baggage throughout the airport. The scale and complexity of the system posed significant technical challenges.
2. Challenges and Failures:
   • Coordination Issues: The baggage system's development involved multiple contractors, suppliers, and technology vendors. Poor coordination and integration among these entities contributed to delays and complications.
   • Technical Glitches: The system suffered from frequent breakdowns, malfunctions, and operational issues, including misrouting and jammed baggage.
   • Inadequate Testing: The system's testing and integration with other airport systems were insufficient, leading to unexpected failures and bottlenecks during operational trials.
   • Time and Cost Overruns: The baggage system's persistent challenges resulted in significant delays and cost overruns, straining the project's overall budget and timeline.
3. Decision to Abandon the System:
   • Evaluating Viability: As the baggage system's problems persisted and its implementation delays mounted, the airport authorities and project management team faced a critical decision regarding its viability.
   • Financial Considerations: The cost of rectifying the issues and ensuring the system's functionality within an acceptable timeframe was deemed economically unfeasible.
   • Reverting to Conventional Methods: In light of the challenges and financial implications, the decision was made to abandon the automated baggage system and revert to traditional, manually operated baggage handling processes.
4. Impact and Aftermath:
   • Financial Losses: The failure of the automated baggage system resulted in significant financial losses for the project, contributing to the overall cost overruns experienced by DIA.
   • Operational Disruptions: The system's abandonment caused disruptions in the airport's baggage handling operations, requiring adjustments and additional resources to manage luggage flow effectively.

Despite the luggage system failure, DIA eventually opened and has operated successfully using traditional baggage handling methods. The incident highlights the challenges of integrating advanced technologies into complex infrastructure projects and underscores the significance of rigorous planning, risk assessment, and testing protocols to ensure the successful implementation of such systems.

Based on the information provided, answer the following questions:

1. How would scope creep be prevented in projects such as the above? Elaborate.

2. Explain the importanceand methods of communication management with the stakeholders in complex projects?

3. What are some of the project management tools that would help make this project more efficient? Name 3 with description and reasoning.