Read the Case and answer the questions which follow.

Martha, who is 65, visits the restaurant you work on a busy Saturday afternoon when she slips and falls following this she begins to feel pains in her chest. It transpires she is having a heart attack and she collapses to the floor. Although the restaurant is crowded, no one comes to help her. Andrea a waitress had seen some water on the floor and went to get a mop, however, it took longer than she expected as several customers stopped her on the way, by the time she got back 20 minutes later she realized all the commotion.

Brian, the restaurant manager, puts a call out over the PA system asking if there is a doctor present, but otherwise offers no assistance. Hearing the announcement, Karen, a nurse, comes forward and tries to help Margaret, but fails to put her in the recovery position. Margaret later dies.

Meanwhile, some youths see Martha's car, which was left unlocked and with the key still in the ignition in the car park as she intended to run in and out of the restaurant quickly and she did not want to spend time looking for a parking space. The youths drive off in the car, failing to stop at a pedestrian crossing, hitting Jill and her daughter Heather who were crossing the road. Both are injured, Heather seriously. One of the youths, Luke, who was not wearing a seatbelt, suffers a serious head injury.

1. Identify what went wrong in this scenario
2. Who has a duty of care in the situation with Martha?
3. What implications could Martha's action cause?
4. If anyone identifies who could a case be brought against?
5. Outline what the claim/s that can be brought by the various persons in the case