Read the claim letter found below from your customer, Mr$.$ Pettit. You have contacted your shipping department to see if more instances of broken vases have been reported or if this was an isolated incident. You also contacted FedEx. You have not heard back from your contact at FedEx or from your shipping department. Write the BODY paragraph for this adjustment letter. The first paragraph of the adjustment letter has been written for you.

Dear Mr$.$ Pettit:

A refund of $$73\mathrm{.}25$ for your Valentine$$s flower gift was issued to your credit card, and your order $106-928959$ was canceled. You will find the refund on your next credit card statement.

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Claim letter from the customer is found below. Please read carefully before writing the body paragraph to the adjustment letter:

Bouquet International Customer Service,

Please give me a refund for a failed Valentine$$s flower delivery. My Valentine$$s rose bouquet was delivered on February $13$ as I had requested when I ordered it on February $8,$ but the FedEx package arrived with a broken vase, and my girlfriend rightly sent back the flowers. The surprise was ruined; the flowers were not delivered as I had hoped.

My girlfriend refused the unopened package because when the flowers were delivered, the sound of broken glass was heard distinctly. In fact, it was the FedEx delivery driver who suggested that the addressee had the right to refuse the package, which is what my girlfriend did. However, three days later, the same package was apparently delivered again to the same address although it had previously been refused. This time, my girlfriend was not in her office. One of her colleagues signed for the package, but later Sue called FedEx to return it again, and a driver came to pick it up$.$

My order number was $106-928959$ for $$73\mathrm{.}25.$ Please credit my VISA card ending with the numbers $3461$ for this amount. Because I have relatives on the East Coast and in Europe, I would like to use your company to send flowers fairly regularly, something that may depend on a speedy resolution of this mishap. I trust that this was an unfortunate exception.